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A help desk system for your customers
Refreshing the database takes seconds. Customers can attach files to their tickets, but only if you allow it in the administration area. Multiple employees, technicians and/or administrators may use the back end. The Help Desk will even generate reports on how fast each of them replies to tickets, and how many tickets are open, closed and on hold. Customer support surveys.
Site owner: Put the rating form on your site!
Listing wrong or need to be updated? Modify it.
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