Home     Perl           Scripts and Programs                 Customer Support                       Innovate Customer Support Ticket System Visit | Rate | Error

A customer support ticketing system

This script lets your users/ customers, send a problem report. The problem is given a unique ticket number and saved to a flat file database. An administrator recieves a mail informing them that a ticket has been posted. Administrators may comment the ticket and change it's status. Customers recieve emails when the status of the ticket has changed. A customer may view their ticket at any time using ticket number and user name.

Version:	1
Platform(s):	All
Price:	$20
Author:	Innovate Solutions ( view author's listings or contact author )
Date Added:	Jul 14 2003
Visits:	1980 (< 1/day)
Rating:	(2.50 from 10 votes) - Select - Excellent! Very Good Good Fair Poor
Web Site URL:	http://www.innov-8.de/customersupport-e.html
When rating this resource . . . . Please do not vote more than once for the same resource. The rating scale is 1 - 5, 1 being poor and 5 being excellent. The ratings are only useful if everyone rates sites objectively. You can view a current list of the Top Rated Resources. Please do not vote for your own resource or a competitor's.

Site owner: Put the rating form on your site!
Listing wrong or need to be updated? Modify it.