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Advanced help desk management software

Features include: user friendly interface; complete support ticket history; automated e-mail retrieval from any standard POP3 e-mail account; appointments scheduling and visit reports for accurate billing; Intelligent Automated assignment logic matches customers with engineers automatically; SMS/mobile messaging integration optional; automated customer satisfaction surveys.; Ajax oriented interface, maximum performance advantage.

Version:	2.10
Platform(s):	Windows XP, Vista, 2003
Price:	$90.00
Author:	Pulse Solutions ( view author's listings or contact author )
Date Added:	Feb 12 2009
Visits:	886 (< 1/day)
Rating:	(0 from 0 votes) - Select - Excellent! Very Good Good Fair Poor
Web Site URL:	http://www.pulsesolutions.com/Advanced_help_desk_software.aspx
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